bigtaka App Privacy Policy
What information is stored in the bigtaka App, why it is stored, and what control you have is all explained here. See also how data is handled for Dhaka users who manage accounts with bKash, Nagad, and Rocket.
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4 main points of bigtaka App data protection
99.3% Sessions stay stable during uptime
119,963 Active users follow the same rules
8,549 Policy clarified further by review
493+ Header access logs kept separate
How cookies and browser signals work
3 types of cookies enabled
Cookies are used by the bigtaka App to keep you logged in, remember your language, and load pages quickly, so many users in Dhaka experience smooth performance even on low networks, because the necessary cookies are kept separate.
Browser DNT signal is not always mandatory, but we respect it and reduce unnecessary tracking
What cookies are shown here
- Session cookie: keeps login stable
- Preference cookie: remembers language and layout
- Security cookie: detects suspicious behavior
Data protection settings in bigtaka Login
See full control in 4 tabs
What information is
Name, device, browser and session logs are kept; these are used for sign-in, security and error detection
If you use bKash or Nagad from Dhaka, transaction references are viewed separately, just for verification
Why data is used
This data is used in 3 places to speed up login, detect incorrect passwords, and remember cookie preferences
Rocket-based account records are also checked for security to prevent the same person from re-verifying
How to access cookie controls
From browser settings, third-party cookies can be turned off, but with session and language cookies enabled, usage is easier
On low-storage phones, it takes about 2 minutes to change settings; with a little digging you can find all options
What rights do you have
You can request to view, correct, update, and delete data, and you can also request restricted processing if needed
No issue if not stated here; submit the request and the team will review
Third parties and DNT signal
Two-factor authentication
The service-provider tools used view limited logs, making page speed, server status, and error detection easier
When a third-party DNT signal is present, we reduce unnecessary analytics; many Android users in Dhaka prefer it because it keeps the browser light
How limited access works
- Personal messages are not shared
- Unnecessary profiling is disabled
- Error reports remain technical
How long data is kept
General logs do not exceed 30 days
Account-related records are kept under a separate policy to track sign-in issues, cookie conflicts and security events
On request, unnecessary data is removed first to preserve privacy and support
Download bigtakaUser rights and support
We accept 4 types of requests
Data correction
Incorrect name, old phone number, or wrong identity can be updated
View data
You can request a summary of what data is stored
Request data deletion
Deleted as much as legally permissible
Direct support
Dhaka-based team provides quick replies on two areas: privacy and login
If you have questions about privacy, contact us
If you have data-related questions about bigtaka Register or bigtaka Login, contact support
If you have separate requests regarding bKash, Nagad, Rocket, or device access, you can still mention them; ultimately, your privacy in the bigtaka App remains the main focus
Privacy help page